FAQ

BEAUTY & TOTE

“Real beauty that shines from the inside out.”

Beauty & Tote is not just hair  it’s a movement built on self worth, confidence, and elevation. We create luxury beauty experiences while cultivating a community of women who invest in themselves mentally, emotionally, and physically.

Our brand stands for:

  • Quality over convenience

  • Self empowerment over trends

  • Luxury with intention

  • Beauty that starts from within

We don’t sell shortcuts. We sell confidence, consistency, and credibility.

WHY BUY BEAUTY & TOTE?

Why choose Beauty & Tote over other retailers?

  • Mass produced

  • Mixed sourced hair

  • Inconsistent quality

  • No professional inspection

  • Minimal accountability

  • No long term hair support

  • Short lifespan

Beauty & Tote Hair:

  • Professionally sourced vendors

  • Preminspected quality control

  • Luxury grade texture retention

  • Long lasting hair (1–3+ years with proper care)

  • Salon tested performance

  • Real customer support

  • Brand integrity & community

You’re not just buying hair you’re investing in reliability, luxury, and confidence.

WHAT TYPE OF HAIR DOES BEAUTY & TOTE CARRY?

We carry:

  • 100% human hair

  • Cuticle aligned strands

  • Minimal to no shedding

  • Minimal tangling

  • Hair that can be colored, washed, heat-styled, and reused

  • Salon grade quality

Quality Scale: 9.5/10

Why not a 10? Because perfection isn’t realistic  but consistency, luxury, and durability are.

WHAT DOES “PREMIUM” MEAN AT BEAUTY & TOTE?

When you invest in premium hair, you receive:

  • Longer lifespan hair

  • True to length bundles

  • Consistent density

  • Thick, full ends

  • Natural movement

  • No synthetic blends

  • No factory smells

  • Clean lace

  • Better installs

  • Better photos

  • Better confidence

Cheap hair costs more in the long run because you end up replacing it repeatedly.

WHAT GUARANTEE DO YOU OFFER?

We stand behind our brand and guarantee:

  • Authentic human hair

  • Quality inspection before shipping

  • Accurate product descriptions

  • Support for verified defects

  • Exchange for manufacturer defects (unworn and unaltered items only)

DO YOU OFFER PAYMENT PLANS OR COST-SAVING OPTIONS?

Yes. Luxury should be accessible.

We offer:

  • Installment payments (Afterpay, Klarna, Shop Pay)

  • Membership subscriptions

  • Salon bundle deals

  • Exclusive member pricing

  • Giveaway opportunities

  • Influencer and affiliate rewards

RETURNS & EXCHANGES

Due to hygiene standards:

  • All hair sales are final once opened

  • Exchanges allowed only for manufacturer defects

  • Items must be unopened, unused, and unaltered

  • Must contact support within 48 hours of delivery

SHIPPING TIMELINE

  • Processing time: 2–4 business days

  • Standard shipping: 3–7 business days

  • Express shipping available at checkout

  • Tracking information is sent automatically

CUSTOMER SERVICE

We answer real messages with real people.

Email: support@beautyandtote.com
Instagram: @BeautyAndTote
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (PST)